How to Choose the Best Vehicle Transport Company
When you are first looking for a reliable car moving company, there are probably a few important questions running through your head.
Searching online for a reputable company can be a daunting experience, as there are some big names coming up – many of which are irrelevant as they are actually just “Moving” companies!
So what should you look for when you want to move a vehicle or a fleet from suburb to suburb, city to city, province to province or country to country?
Here are some of the questions people ask when “vetting” a prospective vehicle moving company.
1. How Do I Know If the Vehicle Transportation Company is Reliable?
It’s a good rule of thumb to check if the company website has any client testimonials. If they do, give one or two of the customers a phone call, and ask them in person about the services they have received.
Customer service is just as important as the actual logistics of moving the vehicles. Find out if the clients were treated professionally at all times, and had all the information they needed to feel comfortable that their costly vehicles were being looked after.
Customers need to be 100% secure in their service providers, especially in these uncertain times! RedDot Group makes security measures a priority at all stages of a vehicle’s journey.
2. How Much Should It Cost To Move My Car Or Fleet?
It’s no secret that motor fuel is costly. While South African fuel prices are not particularly excessive compared to many other countries, we’re fairly high on the scale compared to other developing nations. Southern Africa also has some long distances for drivers to cover, and on some questionable roads!
Moving cars safely from place to place involves fuel + insurance costs + the costs of training and recruiting professional drivers + paying the salaries of experienced staff – it all adds up. A reputable vehicle transport company won’t be super cheap. If they are, they’re probably cutting corners somewhere in the process – which can be risky for your investment and / or your business reputation.
Needless to say, you also shouldn’t have to pay excessive fees to move your vehicles. The best course of action to avoid either extreme, low OR high, is to contact at least 3-4 companies and get comparative quotes. You can get an average which will give you a better idea of what you should expect to pay for the level of service you need. Make sure you read all the fine print!
3. Which is Best – Bigger or Smaller Vehicle Transport Company?
South Africans are typically entrepreneurial, and our economy is driven in large part by SMEs. The question is – do we want our vehicles driven by a SME – or by a large corporate company?
As with many questions, the answer here lies somewhere in the middle. You won’t necessarily get better service from a huge vehicle transport company that typically moves large numbers of cars at all times. Those companies may have experience and a vast pool of staff (and therefore more customer service reps!), but they can often seem a little impersonal and bottom-line conscious. Not to mention, expensive – you pay for the brand as well as the service.
On the other hand, small vehicle moving companies can be highly service driven and competent – but lack the infrastructure and experience of larger companies. This can make customers feel less confident in their offering.
Which brings us to the third option – local companies who have an established nationwide footprint and a number of branches, but haven’t grown so large as to forget the customers who put them on the map in the first place.
Bottom line: a vehicle moving company should establish a single point of contact from quote to delivery. When problems arise, these companies will solve them fast and efficiently, because they care about more than just moving cars.
4. In A Rush? Don’t Rush Into A Decision
At this stage, you can weigh up your knowledge of client experiences, company research and quotes, and make your decisions. If a situation arises where you have to make a quick judgement, you’ll feel more secure in your choices.
5. Keep Your Vehicle or Fleet Safe with RedDot Group!
We provide safe, secure, professional vehicle transport services all over South Africa and in the Southern African Development Community (SADC) countries. We currently deliver to Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia, and Zimbabwe. We streamline pickup and delivery, ensure round-the-clock updates on your vehicle or fleet, and handle all the details professionally so you can relax.
At RedDot Group, we streamline pickup and delivery, ensure round-the-clock updates on your vehicle or fleet, and handle all the details professionally so you can relax.
Be reassured – your vehicles are alright on the road with RedDot Group!
